Here are some tips on spa etiquette: Please arrive 15-30 minutes prior to your scheduled service time to allow yourself enough time to prepare for your spa experience. If you are late for your appointment, your spa time may be shortened in order for us to remain on schedule. We want you to have a comfortable experience at New Image, and your modesty and privacy will always be respected. Please know that wearing undergarments is your choice. You may also choose to wear a bathing suit or shorts under your robe. Please remove all jewelry prior to your visit to the spa. We cannot be responsible for damaged, lost or.