Please answer the following questions and elaborate on your experience regarding the New Image Day Spa, when we receive your survey you will automatically be entered in a drawing to win a Classic Spa Service, valued at $35 to $55 depending on service choice.

Name:

Email:

Date of Service:*

Was your phone conversation with our Client Relations Coordinator, pleasant and informative?
YesNo

Did our Client Relations demonstrate competency and knowledge on the service(s) requested?
YesNo

When you arrived at the spa for your service, were you greeted in a friendly and timely manner?
YesNo

When directed to the dressing area, were you orientated to the personal amenities, like lockers, robes and other items?
YesNo

When taken back for your service, was the service explained to you so that you knew what to expect or how to work the controls, if needed?
YesNo

Was your service technician on time, warm and friendly?
YesNo

Was your service to your complete satisfaction? If not, what could your technician improve on?
YesNo

Was the spa clean, pleasant and relaxing?
YesNo

When Checking out from your service was your Client Relations Coordinator: (select as many as apply) FriendlyHelpfulEfficientExceeded ExpectationsKnowledgeableRudePre-OccupiedUnpleasantRushed

How could we have made your spa experience better?

Would you return to the New Image Day Spa?
YesNo

Would you recommend us to your family, friends and/or co-workers?
YesNo

Would it be alright with you if we posted your comments on our website testimonials?
YesNo

Please feel free to add any additional comments. We welcome your feed back and any suggestions you might have to better our services and to add to your experience.